Josh Borys

Senior Director Of Customer Experience & Workforce Management at Floor & Decor

Josh Borys has a strong background in workforce management and data analytics, with experience working at companies such as Floor & Decor, UPS, and Best Buy. At Floor & Decor, Josh currently holds the title of Senior Director of Customer Experience & Workforce Management, where Josh leads a team in developing predictive workforce models. Prior to this role, Josh worked at UPS as a Sales Analytics Manager, overseeing tasks such as market trend analyses and business planning. Josh also has experience in sales operations and marketing analysis from their time at Best Buy. Josh holds a Master of Science degree in Supply Chain Management from Middle Tennessee State University.

Links

Previous companies

UPS logo
Best Buy logo

Timeline

  • Senior Director Of Customer Experience & Workforce Management

    March 1, 2024 - present

  • Director Of Workforce Management / Customer Experience

    January, 2021

  • Workforce Management

    January, 2019