Mac A. is a highly skilled professional with significant experience in customer service, administrative tasks, and compliance within the lottery and legal sectors. Currently serving as a Retailer Contracting Senior Analyst at The Florida Lottery, Mac A. manages retailer contracts, oversees payments, and ensures adherence to gaming policies. Previous roles include a Retailer Contracting Analyst, where an emphasis was placed on processing applications and auditing for accuracy, and Claims Processing Specialist, focusing on regulatory compliance. Prior experience as a Paralegal involved organizing case materials, while roles at the Jacksonville Jaguars and in educational settings provided strong support skills. Mac A. holds a Bachelor of Science degree in Sport Management from Florida State University.
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