Public Service and Consumer Assistance Team

The Public Service and Consumer Assistance Team at the Florida Public Service Commission ensures that consumers in Florida have access to essential utilities like electric, natural gas, telephone, water, and wastewater services. The team, which includes commissioners and directors from various offices, focuses on providing consumer assistance, handling inquiries and complaints, and facilitating outreach efforts to educate the public on their rights and the services available to them. They also play a pivotal role in overseeing the reliability, safety, and affordability of these essential services.