Muneer Ahmed

Muneer Ahmed is a seasoned IT professional with extensive experience in service desk management and technical support, currently serving as the Service Desk Manager at FLR Spectron Ltd since January 2024. Previously, Muneer held the position of Service Desk Manager at Exponential-e for nearly a decade, managing ITIL processes, client interactions, and performance analysis. Muneer's career includes roles as Managed Services Technical Team Lead, where leadership in project delivery and team optimization were key, and as Managed Services Engineer, providing support across UK and European sites. Earlier experience includes positions at Equinix, TelecityGroup International Ltd, and Atlas Computing Ltd, focusing on troubleshooting, system administration, and customer support. Muneer holds a BEng (hons) in Computer Systems and Networking from the University of Greenwich.