Administrative Assistant

Operations · Full-time · Lafayette, United States

Job description

FLS Transportation is actively seeking an Administrative Assistant for their office in Lafayette, LA. 

Job duties include:

  • Process order entry for shipping, invoicing and freight deliveries in company database.

  • Tracking drivers from their destination to destination ensuring that they are on schedule for pick-up and delivery appointments;

  • Communicating issues or delays to the Operations Team and providing solutions whenever possible to maintain the highest customer satisfaction.

  • Verifying customer delivery requirements are being met in a satisfactory manner.

  • Utilizing our in-house programs and online outlets to provide our customers with the most up to date status.

  • Other duties and responsibilities as assigned by your supervisor.

  • Verifying paperwork via phone.

Requirements:

  • Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
  • Excellent customer service, communication and computer skills (Microsoft Word, Excel and data entry systems);
  • Demonstrated ability to stay current and accurately interpret industry trends;
  • Ability to positively influence culture and behavior and work effectively with all levels within the company;
  • Strong attention to detail and effective critical thinking.
  • Career driven - this is not just a job but an opportunity to grow;

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