Alicia Cantero

Alicia Cantero is a Customer Success Manager currently employed at FLYDE since January 2024, with previous experience in the same role at Pongo Trasteros from June 2023 to December 2023. Alicia has extensive experience at Whisbi, having served as a Senior Customer Success Manager from February 2010 to April 2023, where responsibilities included ensuring customer satisfaction and long-term retention. Additionally, Alicia held the position of Contact Center Director at Whisbi, overseeing daily operations, efficiency, and service quality, while defining and monitoring key performance indicators. Alicia is an alumnus of Universidad de Burgos.