James Sheppard II

James Sheppard II's work experience begins in 2009 when they worked as an Assistant Manager at Abercrombie & Fitch. In this role, they were responsible for overseeing and training associates, recruiting and retaining staff, visual merchandising, finance and business operations, conducting inventory, monitoring sales, executing daily store operations, managing administrative aspects, and scheduling.

After their role at Abercrombie & Fitch, James worked as a KeyHolder at J.Crew from 2010 to 2012. James provided high customer service standards, assisted customers with product knowledge, communication, and interpersonal skills, and oversaw merchandise presentation and organization.

From 2012 to 2020, James worked at Rochester Regional Health, where they held various roles. James started as a Talent Acquisition Coordinator, coordinating onboarding processes for new hires and specializing in nurses, mid-level providers, residents, and the school-to-work program. James then became a Recruiting Specialist, responsible for high volume sourcing, phone screening, and group interviewing for hiring talent. Finally, James served as an Advanced Practice Provider Onboarding Coordinator, overseeing the onboarding process for healthcare providers and ensuring all necessary requirements and training were in place.

James then worked at Comcast from 2018 to 2020 as a Senior Onboarding Navigation Consultant. James created a virtual onboarding program to meet the needs of remote employees, focusing on humanization and connectedness throughout the organization. James also partnered with internal groups to ensure a successful onboarding experience.

Their most recent work experience is with FLYR Labs, where they started in July 2021 as a Human Resources Generalist. FLYR Labs is focused on transforming air travel through cutting-edge technologies, and James' role involves providing insight and intelligence to airlines for informed decision-making and leading teams in the right direction.

Overall, James Sheppard II has extensive experience in HR, onboarding, customer service, leadership, and retail management.

James Sheppard II completed their Bachelor's degree in Sociology at SUNY Geneseo from 2001 to 2006. James also obtained two additional certifications, namely "Giving and Receiving Feedback" and "Employee Experience," from LinkedIn in October 2022 and August 2022, respectively.