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Jade Hart

IT Service Desk Manager at Focus Group

Jade Hart has a background in customer service, technical support, and IT management. Jade has held roles such as Compliance Officer, Barista, and Waitress in various companies. Currently, Jade serves as an IT Service Desk Manager at Focus Group in the UK. Prior to this, Jade worked as a Customer Service Administrator and Social Media & Live Chat Adviser at italk Ltd. Jade also has experience as a Support Technician and Service Desk Team Lead.

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Timeline

  • IT Service Desk Manager

    October, 2022 - present

  • Service Desk Team Lead

    April, 2021

  • Technical Support Prime

    October, 2019

  • Support Technician

    January, 2019

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