Mark Almeida

Mark Almeida has a diverse work experience spanning over several companies and roles. Mark started their career at Ricoh Americas Corporation in 1996, where they worked as a Services Executive, focusing on the Higher Education and Government sectors. In this role, they were responsible for increasing market share, developing business analyses, and implementing solutions for customers. Mark held this position until 2017.

After leaving Ricoh, Mark worked as a Strategic Account Manager for two years as a self-employed individual before joining ACT Group as an Account Manager in 2019. At ACT Group, Mark developed long-term relationships with clients and acted as a liaison between customers and internal teams to ensure successful solution delivery. Mark worked in this role for six months before transitioning to Foley as a Customer Success Manager.

At Foley, Mark initially worked as a Customer Success Manager, focusing on Federal DOT compliance. Mark developed customer relationships and ensured customer satisfaction with Foley services. In 2021, they were promoted to the role of Enterprise Customer Success Manager, where they built relationships with key enterprise accounts, established executive level contacts, and worked closely with Foley teams to execute customer success plans.

Overall, Mark Almeida has had extensive experience in customer success and account management roles, with a focus on building relationships, delivering solutions, and driving business growth.

Mark Almeida attended Manchester Community College from 1986 to 1987. No degree or field of study information was provided.