Lingtao Luo

Lingtao Luo has a strong background in data analysis and rider engagement within the food delivery sector. Currently serving as a Specialist in Rider Loyalty at foodpanda since May 2022, Lingtao successfully developed a new loyalty program that significantly enhanced rider engagement and refined product testing processes. Prior experience includes a role as a Senior Rider Growth Analyst at foodpanda, where SQL and Python were used for segmentation analysis, yielding improved insights and cost savings in fleet management. Lingtao also contributed as a Data Analyst at The HEINEKEN Company, focusing on Google reviews and sales performance visualization through Power BI. Academic credentials include a Master of Science in Marketing Analytics and Insights from the National University of Singapore and a Bachelor of Management in Informatics from Liaoning University.