Jennifer Gannon

Jennifer Gannon is an experienced professional in customer service and operations management. Currently serving as Head of Contact Centre at FOOTASYLUM since October 2020, Jennifer has previously held significant roles including Head of Customer Experience at Peel Land & Property Group and Operations Manager at Unibail-Rodamco-Westfield. With a solid background in enhancing customer engagement and driving operational excellence, Jennifer has successfully developed customer service strategies, mentored team managers, and implemented performance metrics. Jennifer's career began at IKEA Group, leading to diverse roles in lifestyle and concierge services, culminating in a Bachelor's degree in English Literature from The Manchester Metropolitan University.