Dogan Yesilkaya

Dogan Yesilkaya has a diverse work experience spanning over several companies. Dogan is currently a Managing Partner at Uni Teknoloji A.Ş. since January 2019. In May 2020, they joined Forcerta as a Senior Consultant. Prior to that, from December 2015 to September 2018, they worked at Bircom as the Chief Customer Officer.

Dogan's longest tenure was at TurkNet İletişim Hizmetleri, where they held multiple roles. From March 2013 to November 2015, they served as the Assistant General Manager, Customer Experience Management, responsible for managing customer experience, satisfaction, churn, and loyalty of various segments. Dogan also led the customer experience strategy and implemented the CEM framework. From January 2009 to February 2013, they were the Customer Relations Department Manager, and from July 2007 to January 2009, they worked as the Unit Manager - Network VoIP and Security.

Prior to TurkNet, Dogan worked at Koc.net as a Network Specialist from August 2001 to July 2007. Dogan started their career at Pamukbank as a Network Specialist from July 1997 to August 2001.

Overall, Dogan has significant experience in customer experience management, networking, and consulting roles.

Dogan Yesilkaya attended Istanbul Technical University from 1991 to 1997, where they pursued a degree in Electronics and Communication Engineering. In 2006 to 2007, they enrolled at Isik University for an Executive MBA program. Prior to that, from 1984 to 1990, they attended Yalova High School.