Eram Uddin has a robust background in customer experience and success, currently serving as the Global Head of Customer Enablement for Ford Pro Intelligence & Charging at Ford Motor Company. Previously, Eram held the position of Global Vice President of Customer Experience and Success at Fleet Complete, where responsibilities included directing customer experience initiatives and managing technical support and client satisfaction. Other notable roles include Sr. Operations Manager at Rogers Communications Inc., Advisory Board Member for the Customer Service Professionals Network, and Executive Board of Director for Children of Hope.
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