Gayathri Ganesan

Gayathri Ganesan is a seasoned technology professional with extensive experience in software engineering and project leadership within various industries, including automotive and airlines. Currently serving as a Technical Architect Lead and Delivery Manager at Ford Motor Company since March 2020, Gayathri specializes in personalized intelligent communications utilizing Salesforce Marketing Cloud and data analytics. Prior to this role, Gayathri held a position as a Pega Technical Lead at General Motors, focusing on enhancing customer experience through intelligent service recommendations and decision strategies. Additional experience includes software engineering roles at British Airways, Citi, and CIBC, where expertise in Pega and Chordiant solutions was developed. Academic credentials include a Master's degree in Computer Software Engineering from the University of Michigan and a Bachelor's degree in Computer Engineering from the University of Mumbai.