Jessica J.

Director Technology Services Operations at Forest Lawn Memorial Parks and Mortuaries

Jessica J. has a diverse range of work experience in the IT field. Jessica is currently the VP of Finance at HDI Local Chapters. Prior to this role, they worked at Forest Lawn Memorial Parks and Mortuaries, where they held the positions of Director of Technology Services Operations and Technology Services Operations Manager. Jessica also has experience working as an IT Manager at INC Technologies. Earlier in their career, Jessica worked as an IT Operations Manager at Second Son Consulting, Inc., where they implemented new processes to increase productivity and managed various vendor relationships. Jessica has also held roles as Hall of Fame at Gymnastics Australia, Service Desk Manager at FKP, Service Desk Officer at Powerlink Queensland, IT&T Service Centre Analyst at Aveo Live Well, Helpdesk Officer at Surety IT, and Helpdesk Officer at Fone Zone.

Jessica J. obtained a Bachelor of Information Technology degree in Information Systems from Griffith University between 2002 and 2004. In addition, they have obtained several certifications including HDI Support Center Director (HDI) and CIO Women in Leadership Certification Program in 2022, ITIL v3 Fundamentals Foundation in 2008, and Microsoft Certified Professional in 2007.

Links

Previous companies

Second Son Consulting logo

Timeline

  • Director Technology Services Operations

    December, 2021 - present

  • Technology Services Operations Manager

    February, 2018

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