XiaoYu Yao has a background in customer success and commercial management, with experience at companies like Forter, Klarna, Ingenico ePayments, and 贝宝. XiaoYu also has experience in sales, customer service, and piloting testing at HSBC Retail Banking and Wealth Management. XiaoYu holds a Bachelor of Commerce (B.Com.) degree in Accounting from the University of Sydney.
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