Katie Nutaitis

Katie Nutaitis has a solid background in customer service as reflected in their work experience. Katie started in 2021 as a Senior Manager Moen America's Customer Service at Moen Incorporated, where they led business-to-business customer service for the US, Canadian, and Latin American organizations. Katie managed order processes totaling approximately $2.4B with an accuracy rate of over 99%. In 2022, they joined Fortune Brands Innovations as the Director of Customer Service WINN and Security. In this role, they are responsible for leading the Customer Service Business to Business organization for Moen, House of Rohl, and Security (Masterlock and Sentry Safe), overseeing order entry, call management, process improvement, and employee engagement.

Katie Nutaitis completed their Bachelor of Fine and Applied Arts degree in Interpersonal and Public Communication from The University of Akron from 1990 to 1994. Prior to that, they attended Normandy High School, but no specific degree or field of study was mentioned.