Devin Thomas is an experienced branch manager at FORUM Credit Union, with a career spanning from October 2016 to the present, where responsibilities include managing a team of six employees, overseeing daily operations, facilitating a core system conversion, conducting branch audits for BSA compliance, implementing promotional programs, and collaborating with various departments to enhance customer service. Prior experience includes serving as a customer service coordinator at Meijer, where task delegation and customer complaint resolution were key responsibilities, and leading production events at The Ohio State University, demonstrating effective team leadership and operational efficiency. Devin holds a Bachelor’s Degree in Business Administration with a focus on Management and Operations from The Ohio State University, completing studies in 2016.
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