Lily Collins

Lily Collins is currently a Chat Communications Specialist at Four Seasons Hotels and Resorts, having held the position since March 2023. In this role, Lily manages guest communications and oversees the hotel's messaging platform, contributing to administrative support through report generation and coordinating amenities. Prior experience includes serving as a Spa Concierge, where Lily was recognized as a 2x Forbes Travel Guide Star Employee for 2024 and received multiple nominations for Employee of the Month. Previous roles include hostess at The Publick House and Student Engagement Ambassador at Baylor University, where Lily earned a Bachelor of Arts in Corporate Communications.