Natalie Wolf

Natalie Wolf has extensive experience in customer success and consulting roles. Natalie currently holds the position of Vice President, Global Customer Strategy and Operations at FourKites, Inc. Natalie joined the company in December 2022. Prior to this role, Natalie served as a Board Advisor for the Leeds CX Program at the University of Colorado Boulder - Leeds School of Business. Natalie started this role in March 2021.

Before joining FourKites and the University of Colorado Boulder, Natalie worked at Celonis as the Vice President, North America Customer Value. Natalie was responsible for building and scaling customer success in North America and APAC. Natalie developed a global framework for customer health, renewals, and best practices in Go-To-Market coverage and segmentation. Natalie held this position from January 2021 to October 2022.

From 2015 to 2020, Natalie worked at Anaplan, where they held multiple roles including Senior Director of Customer Experience and Customer Success Director. During their time at Anaplan, they built the customer success management function from scratch while managing multiple accounts. Natalie successfully expanded the customer base, drove ARR, and increased adoption by decreasing time to value. Natalie also played a key role in improving renewals through a company-wide focus on customer health.

Before Anaplan, Natalie's experience includes working as a Manager at Deloitte, where they provided enterprise strategy and finance transformation consulting services to industry leaders. Natalie also worked at Linium as a Program Manager and Functional Lead, leading large-scale planning, budgeting, and forecasting projects for well-known companies. Additionally, they gained experience as a Senior Consultant at Accenture.

Overall, Natalie Wolf has a strong background in customer success, strategy, and consulting, with a focus on driving customer value and ensuring business growth.

Natalie Wolf obtained a Bachelor of Science (BS) degree in Business Administration, with focuses in Finance and Entrepreneurial Studies, from the University of Colorado Boulder - Leeds School of Business. In addition to their degree, they have also obtained several certifications including being an ACE Certified Group Fitness Instructor from ACE - American Council of Exercise, an Anaplan certification from Anaplan, and Foundations in Design Thinking, Insights for Innovation, and Ideas to Action certifications from IDEO. Natalie is also a certified Schwinn Cycling Instructor from Schwinn. No specific information regarding the years or month of obtaining these certifications is provided.