Sacha Gigoi

Customer Success Manager at Foxintelligence

Sacha Gigoi has a diverse work experience, spanning various industries and roles. They began their career as a Webmarketing Assistant at Zenchef in 2014, where they assisted with web marketing activities. In 2014, they also worked at Infopro Digital as a Product Manager Assistant, supporting product management tasks.

In 2015, Sacha joined Infopro Digital again, this time as a Traffic Manager Assistant, responsible for scheduling, programming, and reporting web and newsletter ads. Later in 2015, they transitioned to Valwin as a Digital Project Manager, overseeing digital projects.

From 2017 to 2019, Sacha worked as a Customer Success Manager at AB Tasty. They provided strategic and technical consulting to clients, addressed support inquiries, and delivered training sessions. They also identified growth opportunities and handled bug reporting and resolution.

In 2019, Sacha joined Life Project 4 Youth as a Program Coordinator. In this role, they coordinated programs and projects.

Most recently, Sacha started working as a Customer Success Manager at Foxintelligence in 2022. Their responsibilities include onboarding new users, providing workshops and tailored analyses to customers, and collaborating with the product team to incorporate client feedback and suggestions for improvement.

Sacha Gigoi completed a Bachelor's degree in Foreign Languages and Literatures, with a focus on English and Chinese, from CY Cergy Paris Université in the years 2011 to 2013. From 2013 to 2014, Gigoi pursued further education at the Paris School of Tourism & Communication, earning a Bachelor's degree in Communication and Media Studies. Finally, from 2014 to 2016, Gigoi attended ESD - École Supérieure du Digital, where they obtained a Master's degree in Digital Communication and Media/Multimedia.

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Previous companies

ZenChef logo
AB Tasty logo

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Timeline

  • Customer Success Manager

    September, 2022 - present

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