Crystal McKee Yilmaz

Sr. Customer Success Manager at Fraxion

Crystal McKee Yilmaz has over 20 years of work experience in customer success management, account management, business development, and inside sales. Crystal currently works as a Sr. Customer Success Manager at Fraxion, where they are responsible for maintaining relationships with key clients and achieving renewal and revenue targets. Prior to that, they worked as a Customer Service Manager at Encore Business Solutions, where they served as a trusted advisor to clients and developed long-term success plans. Crystal also has experience as a Customer Account Manager at Etelligent Solutions Inc., where they managed customer relationships throughout the entire lifecycle and supported pre-sales and renewal activities. Earlier in their career, Crystal worked as a Business Development/Channel Manager at Joesoftware Inc., where they focused on partner sales growth and nurturing senior-level relationships. Crystal began their career as an Inside Sales representative at CompuSmart Corporate, where they collaborated with the account executive team and responded to client requests for pricing and proposals.

Crystal McKee Yilmaz began their education at MacEwan University, where they pursued a degree in Business Administration. However, the specific start and end years for this period are not provided. Later, they attended Athabasca University from 2014 to 2021, where they obtained a Bachelor of Management degree. The field of study for their Bachelor's degree is not specified.

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Timeline

  • Sr. Customer Success Manager

    May, 2018 - present

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