Miranda S.

Miranda S. has a diverse work experience spanning several years. Miranda is currently working as a Technical Account Manager at Frequency since September 2022. Prior to that, they were a Senior Technical Account Manager at Amagi Corporation from May 2022 to September 2022.

Miranda's longest tenure was at Xperi Corporation, where they held the role of Technical Account Manager from May 2016 to October 2021. In this role, they were responsible for managing and owning the support services and operational relationship for four Pay TV Operator accounts. Miranda coordinated with internal teams to drive issue resolution, delivered exceptional customer service, completed projects on time and with quality, and maintained strong communication with their customers. Miranda was also a subject matter expert for their accounts' operations, products, processes configuration, requirements, and roadmap, and advocated for them within the organization. Miranda played a key role in driving the successful implementation and adoption of new products and resolving product issues.

Before Xperi Corporation, Miranda worked at World Fuel Services as a Software Support Engineer/Instructor from December 2014 to November 2016. In this role, they were responsible for researching, replicating, and providing feedback on product issues reported by field professionals and customers. Miranda specialized in all levels of database training, including Access application design, data normalization, and Lotus Notes database customization.

Overall, Miranda S. has a strong background in technical account management and support, with expertise in customer service, project management, and product implementation.

Miranda S. began their education in 2010 at Minnesota West Community and Technical College, where they pursued an Associate's degree in Business Administration and Management. Miranda completed their degree in 2012. In 2015, Miranda enrolled at Northeastern Oklahoma A&M College to study Computer and Information Sciences, with a focus on General studies. Their education at Northeastern Oklahoma A&M College continued until 2022.