Jennifer Lobo

Jennifer Lobo is an experienced professional in customer experience and technical support, currently serving as a Global Customer Experience Social Media Specialist at Fresha since December 2016, after a progression to Senior Global Customer Experience Specialist. Prior to Fresha, Jennifer worked at NYSE from November 2013 to April 2016 as a Service Operations Analyst, providing Level 1 and 2 application and network support and managing incident resolution through monitoring alerts and using Service Now. Jennifer's career began as an IT Placement Intern at Bombardier from June 2011 to June 2012. Jennifer holds a Bachelor of Engineering in Computer Science from Queen's University Belfast, graduating in 2013.