Tom V. is an experienced professional in customer success and management, currently serving as General Manager and Head of Commercial for the GCC region at Fresha since January 2022. Prior to this role, Tom held the position of Head of Customer Success at Totaljobs Group, where significant achievements included building a new team of over 30 FTE and implementing the Gainsight solution, leading to a notable increase in Net Revenue Retention. Tom's earlier career features progressive roles at Peakbound Holdings Pty, Robert Half Executive Search, Michael Page, and Hays, culminating in a solid foundation in sales and operations management. Tom holds a Bachelor of Science degree in Economics, Finance, and Banking from the University of Portsmouth, completed in 2012.
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Fresha
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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per month. Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam , Dubai and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors.
