Maria Zapater Mata

Marketing Automation Specialist at Freshly Cosmetics

Maria Zapater Mata has a diverse work experience in various roles and industries. Maria started their career as a Periodista del Departamento de Comunicación at Fundació La Marató de TV3 in October 2016. Maria then worked as an Operario y responsable de Comunicación Interna at Decathlon International from January 2016 to April 2017.

Later, Maria joined the Universitat Autònoma de Barcelona as a Periodista y gestora de contenidos from November 2017 to June 2018. In this role, they were responsible for writing news articles, managing social media, and creating a biweekly institutional newsletter.

In 2018, Maria joined InnoCells as a Junior Customer Success & Communication specialist. During their time there from December 2018 to July 2019, they provided personalized customer support, analyzed customer feedback for app improvements, and assisted in digital content creation.

After that, Maria worked at Mitto, first as a Communication Manager from July 2020 to December 2020, where they defined and executed digital communication strategies, created content for social media and web, and managed press relations and partnerships. Later, they served as the Head of Customer Success & Communication from July 2019 to June 2020. In this role, they led a team, managed customer relations, resolved issues, and implemented social media strategies and content strategies.

In their most recent role, Maria joined Freshly Cosmetics as an Email Marketing Specialist in November 2022. Maria is currently responsible for creating a trustworthy relationship with customers, participating in projects that add value to the customer experience, and generating innovative ideas to strengthen the brand's presence on social media.

Outside of work experience, no other assumptions can be made.

Maria Zapater Mata completed their Master's degree in Social Media: Gesti\u00f3n y Estrategia from the Universitat Oberta de Catalunya from 2018 to 2020. Prior to that, they obtained their Bachelor's degree in Journalism from the Universitat Aut\u00f2noma de Barcelona, which they pursued from 2013 to 2018. Maria also holds additional certifications such as the First Certificate in English from Cambridge Language School and the Permiso B1 de conducir from the Direcci\u00f3n General de Tr\u00e1fico. However, specific information regarding the month and year of obtaining these certifications is not provided.

Links

Previous companies

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Timeline

  • Marketing Automation Specialist

    November, 2022 - present

  • Customer Love Social Media Specialist

    January, 2021