Adrea McKeon

Adrea McKeon is a Senior Customer Success Manager at Freshworks, a position held since May 2021, with a strong focus on business reviews and customer success management. Previously, Adrea served as a Customer Success Manager at Aquant from January 2020 to May 2021, also emphasizing business reviews and customer success management. Prior experience includes roles at Microdesk from February 2016 to January 2020 as a Client Operations Manager, where customer experience and business reviews were key responsibilities, as well as positions as an Account Executive in Enterprise and Inside Sales Representative. Adrea's earlier career includes work as a Paraprofessional at Burlington County Special Services School District and participation in an independent research project at William Paterson University, which contributed to presenting research findings at the APS Conference. Adrea holds a Bachelor of Science degree in Psychology and Communication Disorders from William Paterson University.