Chidambara Sudhan R

Chidambara Sudhan R currently serves as an Enterprise Customer Success Manager (APAC) at Freshworks, where responsibilities include developing onboarding programs to enhance customer retention and reducing churn by addressing unique business needs. Previously, Chidambara held various roles at Amazon from August 2019 to May 2022, including Catalog Associate in International Retail Business Services, where the focus was on ensuring competitive pricing and product information. Additional positions included Senior Customer Service Associate and Subject Matter Expert, emphasizing customer-centric solutions and operational efficiencies. Chidambara began a career in customer service as a Customer Service Associate in India. Chidambara graduated with a Bachelor's degree in Electrical, Electronics, and Communications Engineering from PSNA College of Engineering and Technology in April 2019.