Lavanya Kanaharaju

Lavanya Kanaharaju is an experienced professional with a diverse background in customer onboarding, service delivery, and operations management. Currently serving as Manager of Customer Onboarding at Freshworks since March 2021, Lavanya has previously held positions including Team Lead and ITIL Consultant at Wipro Limited, Service Delivery Manager at Verizon, and Operations Lead at Wipro. Additional roles include Quality Lead at Artech Information Systems, Senior Executive at Maersk Global Service Centres, Senior System Executive at Cognizant, and Technical Support Officer at HCL Technologies. Educational qualifications include a Master of Business Administration in Human Resources Management from Anna University Chennai and a Bachelor of Technology in Industrial Biotechnology from Government College of Technology, Coimbatore.