Priyanjit Biswas

Priyanjit Biswas is a seasoned product manager currently leading AI and ML initiatives as a Senior Product Manager at Freshworks since September 2022, focusing on AI-enabled self-service and insights for Freshdesk. Prior experience includes serving as a Product Manager at Lenskart.com, where Priyanjit concentrated on online discovery and personalization technologies, and as a Senior Associate at Boston Consulting Group, involving auto research and development and pricing strategies. Earlier roles also include positions at PwC in data analytics and business intelligence, alongside a notable achievement as an International Finalist in the Hult Prize. Priyanjit holds an MBA from the Indian Institute of Management, Calcutta, and a Bachelor's degree in Electronics and Telecommunication Engineering from Jadavpur University.