Ram Nagarajan

Ram Nagarajan currently serves as the Senior Director of Software Engineering at Freshworks, a position held since December 2025. Previously, Ram held various leadership roles at Pegasystems, including Director of Product Engineering for CRM - Sales Automation, where Ram led the development of advanced automation products, achieving top analyst rankings in Gartner and Forrester. With experience at S&P Global and Great-West Investments, Ram focused on technology operations, enterprise architecture, and digital transformation. Earlier roles included Lead System Architect at Pegasystems and Lead Technical Consultant at Multivision, where Ram drove significant improvements in operational efficiency and customer satisfaction. Ram holds an MBA from The University of Chicago Booth School of Business and a Bachelor's degree in Computer Science from the University of Madras.