Shaiju Thomas

Shaiju Thomas is a seasoned sales and customer success leader with extensive experience across various sectors. Currently serving as Senior Director Sales Hunting for Americas and Senior Director Expansion & Customer Success Business USA and LATAM at Freshworks, Shaiju Thomas focuses on customer onboarding, retention, and growth, overseeing a team supporting 6,500 customers. Previous roles include Senior Sales Director and multiple director positions, emphasizing revenue growth and account management across North America. Shaiju Thomas has a background in inside sales management at MindTickle, sales and marketing leadership at Sweans Technologies, and co-founding Beatinfo Consulting Services. Early career experiences include business development roles at Keynote Systems and Oracle, complemented by a marketing strategy planner role at Bosch Rexroth. Educational credentials include an MBA from the Indian Institute of Planning and Management and a Bachelor's in Computer Science.