Katarzyna Rudnicka-Kuśnierz

Katarzyna Rudnicka-Kuśnierz LSS BB currently serves as Service Delivery Manager for Digital Services at FRISTA, overseeing service delivery in multiple areas including Customer Care, Online Fraud Management, E-commerce, CRM, Market Research & Data Science, Content & Masterdata Management, and Campaign Management. Previously, Katarzyna held various roles in project and customer management, including Project Manager for Customer Service and E-commerce at RSG Group GmbH, Customer Care Manager for Poland, Czech Republic, and Hungary at Perfect Gym Solutions S.A., and Customer Success Director at DocPlanner.com. An experienced professional in customer care and project management, Katarzyna's career includes significant positions at Groupon, Polska Telefonia Cyfrowa, and Sitel Polska. Katarzyna holds a master's degree from the University of Warsaw.