Samantha Wong is a seasoned professional in customer success and onboarding, currently serving as Head of Customer Success at Front since January 2017. With a strong background in developing strategic initiatives, leading high-performing teams, and driving customer retention, Samantha has achieved notable milestones, including leading the team to secure Front's first $1M deal and significantly improving onboarding success rates. Prior experience includes roles at The Walt Disney Company, where Samantha consulted on collaboration processes and managed vendor relationships, and earlier positions in marketing and as a community manager. Samantha holds a Bachelor of Arts in Business/Managerial Economics from UC Irvine.
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