Debbie Allen

Client Services Delivery Administrator at Frontier Software

Debbie Allen has over 40 years of work experience across various industries. Debbie started their career as a Bank Teller at State Savings Bank in 1978 and later worked as an Accounts Clerk at Goldring Audio Industries. In 1989, they joined Westpac Bank as a Bank Teller and then transitioned to become an Office Manager at Freedom Furniture in 1991. Debbie continued in the role of Office Manager at BMR Financial Group from 2000 to 2001.

In 2001, Debbie joined the Australian Academy of Hairdressing as an Office Manager and held the position until 2007. Debbie then worked as an FPS Account Manager at Frontier Software for one year, where they were responsible for payroll processing, leave requests, and payroll calculations. From 2007 to 2013, Debbie held multiple roles at Frontier Software, including Client Services Delivery Administrator, Team Leader, and National Operations Coordinator.

In 2013, they transitioned to become the National Helpdesk Operations Coordinator, a position they held until 2022. During their time at Frontier Software, they managed programming issues for clients, coordinated with development and QA departments, and liaised with technical support teams. In 2017, they briefly acted as the Acting National Helpdesk Manager.

Overall, Debbie Allen has a diverse range of experience in office management, customer service, support coordination, and payroll administration.

Debbie Allen attended Deer Park High School from 1973 to 1978. There is no information provided regarding any degrees or fields of study. In terms of certifications, they obtained Level 2 Accreditation Chris 21 from Frontier Software in June 2011, and Level 1 Accreditation Chris 21 from the same institution in 2009.

Links

Timeline

  • Client Services Delivery Administrator

    March, 2017 - present

  • Acting National Helpdesk Manager

    August, 2017

  • National Helpdesk Operations CoOrdinator

    September, 2013

  • National Operations Coordinator

    January, 2013

  • Team Leader

    April, 2008

  • FPS Account manager

    April, 2007

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