Amy Houck

Senior Director Technology Operations at Frontline Education

Amy Houck has a diverse and extensive work experience in the technology sector. 📚Amy currently works at Frontline Education as the Senior Director of Technology Operations, where they ooverseeand supports technology operations, manages a $50M budget, and leads a team of 500+ indirect employees. Prior to this role, they held the position of Director of Technology Operations / Chief of Staff at Frontline Education, where they directed and managed large-scale cross-functional technical programs and led process improvement initiatives. Amy also has experience as the Director of Client Engagement at Frontline Education and as the Vice President of Client Engagement at Forecast5 Analytics, where they managed client-facing teams and oversaw day-to-day operations.

Before joining Frontline Education and Forecast5 Analytics, Amy worked at Chief as a Chief Member, a private network focused on empowering senior women leaders. 📚Amy also held positions at Thatcher Technology Group as a Product Technology Trainer, where they provided technical training to clients and technical employees, and as a QA Analyst. Additionally, they worked at OAS Software Corporation as a Senior Quality Assurance Consultant, where they focused on test planning, trained end users, and wrote user guides. Early in their career, they served as an Information Technology Consultant at Compuware Corporation.

Overall, Amy's work experience showcases their expertise in technology operations, client engagement, team management, and process improvement.

Amy Houck is currently pursuing a Master of Science in Management (MSM) degree at Gies College of Business - University of Illinois Urbana-Champaign, with an expected completion date in 2023. Prior to this, they obtained a Bachelor of Arts degree from the University of Michigan, although the specific dates of their undergraduate education are not provided.

In addition to their formal degrees, Amy has obtained multiple certifications related to their field of study. These certifications include Operations Management and Supply Chain, Operations Management: Organization and Analysis, Managerial Accounting: Tools for Facilitating and Guiding Business Decisions, Managerial Accounting: Cost Behaviors, Systems, and Analysis, and Financial Accounting: Advanced Topics. All of these certifications were obtained from Gies College of Business - University of Illinois Urbana-Champaign. Amy also holds certifications in subjects such as Creativity, Global Strategy, Banking and Financial Institutions, Central Banks and Monetary Policy, Managing the Organization, and various leadership and management skills. These certifications were obtained from a combination of Gies College of Business - University of Illinois Urbana-Champaign, University of Illinois Urbana-Champaign itself, and LinkedIn.

Links

Timeline

  • Senior Director Technology Operations

    February, 2023 - present

  • Director Of Technology Operations Chief Of Staff

    September, 2021

  • Director Of Client Engagement

    January, 2021

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