Jeff Melton

Jeff Melton is a seasoned professional with extensive experience in customer success, hospitality management, and business ownership. Currently serving as a Customer Success Manager at FSI since November 2022, Jeff supports and strengthens client relationships in the hospital and university facilities sector. As the Owner of JLM Hospitality since April 2020, Jeff guides small business owners in maximizing profits and implementing technology solutions. Previously, Jeff led a customer success team at ebm, doubling the client base while assisting with platform implementation. With a background in account management at Retail Data Systems and general management at Compass Group, Jeff has demonstrated expertise in operational oversight and customer service. Additionally, early experience as a Trainer/Restaurant Manager at Tavern in the Village further highlights Jeff's strong foundation in the hospitality industry.