Business Analyst

Role Overview

We have an exciting opportunity for an experienced Business Analyst to join an ever-growing Products and Programmes Team, to lead on business analysis best practice and deliver client projects.

As a Business Analyst at FSP, you will be delivering against a diverse portfolio of digital transformation programmes and projects. Working with our clients and stakeholders to onboard new bespoke technology, M365 and SharePoint, you will be able to adapt to various sizes and types of organisations in both public and private sectors. 

Responsibilities

• Capturing business requirements and processes
• Translating organisational requirements into high quality specifications
• Liaising with key stakeholders to develop an understanding of, and document, how the business is currently operating and the requirements to enable them to progress
• Facilitate the identification, documentation and quality assurance of business requirements, process and change objectives throughout the project lifecycle
• Work with cross functional teams, (Developers, User Experience, Solution Architects and Delivery Managers) and senior stakeholders to deliver valuable service improvements
• Providing the business with the tools, techniques, and viewpoint to identify the best way to effect change in order to meet the organisation's business goals

About you

• 3+ years of Business Analysis experience, ideally with experience of client projects
• Expert knowledge of business analysis techniques
• Experienced in facilitation & elicitation techniques: facilitate sessions, brainstorming, design sessions, observations, story mapping, etc.
• Expertise in tools and techniques to analyse business processes and recommend process improvements
• Experience of successfully redesigning processes and delivering benefits from business cases
• Ability to analyse and produce artefacts consumable by business stakeholders and technical delivery teams
• Understanding of Software Development Life Cycle Agile & Waterfall methodologies
• Ability to provide suitable test support for unit, system and User Acceptance purposes
• Ability to manage issues, risks, and problems from identification through to resolution
• Experience using Application Lifecycle Management tooling, e.g., Jira or Azure Dev Ops
• Understanding of business change approach and process is advantageous
• Knowledge of Data-modelling techniques is advantageous

What we look for in our people

• Strong alignment with FSP values and ethos

• Commitment to teamwork, quality and mutual success

• Proactivity with an ability to operate with pace and energy

• Strong communication and interpersonal skills

• Excellent planning and organisational skills

• Dedication to excellence and quality

Who are FSP?

Founded in 2012, FSP Consulting Services (FSP) is a best-in-class digital transformation and cyber consultancy specialist combining real world experience in business strategy, change and adoption and digital solution delivery with a strong culture and social purpose.

As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and their people.

As an employee-first organisation, FSP is committed to creating a culture of True Belonging, Excellence Everywhere, and Creating Opportunity.

We are proud to have been recognised by Best Companies™ as a 3-star ‘World Class’ workplace (their highest level of accreditation) in 2024, 2023 and 2022. We were also awarded No.1 Best Company to Work For in the UK, in the Technology sector and in the South-East (Regional League Table) in 2023.

We have also been recognised three times as No.1 Best Workplace™ in the UK by Great Place to Work®.

Find out more about our awards here: https://fsp.co/awards/

Why work for FSP?

At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Plus the excellent benefits package we offer at FSP

Equal and Fair Opportunity

FSP is an equal opportunity employer and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.

Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy within FSP.

We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.