Luis Alonso Ramos Loo

Luis Alonso Ramos Loo is a customer service professional with extensive experience in various roles across multiple companies. Currently serving as Asistente de servicio al cliente at ftb.pe since September 2022, Luis focuses on ensuring a satisfactory user experience on the platform and actively seeks potential leads for registration. Previously, as a representative at Favo, support was provided to entrepreneurs and their clients, while at Beat, solutions were offered for customer issues and emergencies. Prior experience includes administrative assistance at Mambrino SAC, roles in human resources, and various positions at Falabella Perú, highlighting skills in marketing, inventory management, and customer support. Luis holds a Tecnicatura in Marketing from ISIL Aprende Haciendo, completed in 2017.