Alex Caridad

Alex Caridad is a Senior IT Support Administrator with a wealth of experience in managing IT incidents, leading team members, evaluating staff performance, and overseeing the dispatch process of incident and service requests. They have worked in various roles such as Desktop Support Supervisor, Help Desk Supervisor, and Desktop Support Manager, gaining extensive experience in providing technical support and training to staff. Alex Caridad's expertise extends to areas such as Azure, O365, Intune, Meraki/Cisco, and Lumen VoIP.