Lucy Nguyen

Enterprise Customer Success Manager at Fullpath

Lucy Nguyen has a diverse work experience spanning over a decade. Lucy has held various roles in customer success management, performance management, digital strategy, and retail accounts. Lucy has worked with companies such as Fullpath, Leafly, Dealer Inspire, and Dealer.com. In their roles, they have provided guidance to customers, conducted trainings, and conducted account reviews to improve customer retention and satisfaction. Lucy has also collaborated with internal teams to ensure comprehensive customer support and exceptional client experience. Before their career in customer success and digital strategy, Lucy also worked as an assistant store manager at The Body Shop and a private nanny for four children. Lucy began their career at Harvest Market as a customer experience associate, where they provided exceptional customer service.

Lucy Nguyen's education history shows that they attended the University of Vermont from 2010 to 2013, where they pursued an English major and a sociology minor. Following that, from 2013 to 2014, they attended O'Briens Aveda Institute and obtained a Cosmetology License. In 2009 to 2010, they briefly attended the University of Phoenix, studying Business Administration and Management.

In addition to their education, Lucy Nguyen has obtained several certifications. In June 2014, they obtained a Cosmetologist certification from the State of Vermont. More recently, in January 2023, they received certifications in Advanced Google Analytics, Google Ads - Display, and Google Ads - Search from Google.

Links

Previous companies

Leafly logo
The Body Shop logo

Timeline

  • Enterprise Customer Success Manager

    January, 2023 - present