Michelle Handy

Michelle Handy has over 8 years of work experience in customer success, digital marketing, and field team management. Their most recent role is as a Manager of Customer Success at Fullpath, formerly AutoLeadStar. Prior to this, they were a Digital Field Team Manager at J.D. Power, where they developed and implemented internal processes for supporting and tracking dealerships across the US. Michelle has also worked at Dealer.com as a Regional Performance Strategist, where they provided outstanding service to key stakeholders and presented digital marketing best practices and industry trends. Michelle started their career at Audi South Burlington as an Appointment Coordinator, where they facilitated service appointments for customers. Michelle has excellent communication skills and a commitment to put the customer at the center of every decision.

Michelle Handy received a Bachelor of Arts degree in Fine and Studio Arts from the University of Vermont. Michelle also obtained several certifications from Google and the Google Digital Academy (Skillshop), including Google My Business, Google Ads Display Certification, Google Ads Search Certification, Google Analytics Certification, Google Ads Video Certification, Google Analytics Individual Qualification, Waze Ads Fundamentals, Google Ads Measurement Certification, and Google Ads Search Certification. The certification dates range from September 2019 to October 2022.