Lori Sarsfield

Lori Sarsfield has a diverse work experience spanning multiple companies and roles. Lori currently holds the position of Head of Customer Success at FullStory since 2023. Prior to that, they worked at Imprivata as the Vice President of Global Customer Success from 2022 to 2023. From 2021 to 2022, they served as the VP of Global Success Strategy & Programs at UiPath. Lori'stenure at Salesforce, which began in 2006, included various roles such as Regional Vice President of Customer Success, Senior Director of Customer Success Scale Programs, Director of Go-to-Market Processes, Solutions Delivery Manager, and Solution Architect. Lori also worked at Innoveer Solutions as a Senior Consultant specializing in CRM implementations from 2004 to 2006. Lori'scareer started at Rational Software as a Sales Operations Analyst from 1999 to 2002, and later as a CRM Project Manager from 2002 to 2004.

Lori Sarsfield obtained their BA in Economics from Boston College between 1994 and 1998. Additionally, they have various certifications from salesforce.com, including Certified Sales Cloud Consultant, Certified Service Cloud Consultant, Certified Developer, Certified Administrator, and Certified Advanced Administrator, which they obtained between 2008 and 2011. There is no information provided about any other educational experiences.