Tiina Helminen

Tiina Helminen is a seasoned professional in Customer Success and business management with extensive experience in leading and mentoring teams. As Principal Success Manager at FullStory since February 2022, Tiina focuses on enhancing customer-centric approaches through behavioral insights. Previous roles include Senior Success Manager at FullStory, Growth Coach at Catalyst Software, and various positions at Salesforce and Tableau, where Tiina supported enterprise customers in maximizing data utilization. Tiina also made significant contributions at Gartner, achieving notable retention improvements and establishing the Customer Success Manager role in Finland. Early career experience includes managing premium accounts at Groupon, driving customer acquisition for high-profile clients. Tiina is pursuing a Bachelor of Business Administration in Business Information Technology at Laurea University of Applied Sciences.