Emma Booker

Manager, Client Onboarding & Operations at FundThrough

Emma Booker has a diverse work background, starting with their current position as a Team Lead, Client Support - Customer Success at FundThrough. Prior to this, they worked as a Client Operations Associate - Customer Success at the same company. Emma also has experience as an Associate Member at Pavilion.

In terms of their previous roles, Emma worked as a Member at LifeLabs Learning. Emma also served as a Research Assistant at Wilfrid Laurier University, where they collaborated with professors and students on the ABRACADARBRA Project in Kenya. Additionally, Emma worked as an Early Child Care Facilitator (ECF) at Owl Child Care Services, where they assisted ECE's in various classrooms.

Other positions Emma held include Server at Dalvay by the Sea, Teaching Assistant at Montessori By The Sea, and Administrative Assistant at Sterling Global Financial.

Overall, Emma Booker has a range of experience in customer support, research, child care, and administrative tasks.

Emma Booker started their education journey in 2014 and completed their high school diploma at Ridley College in 2016. Emma then went on to attend Wilfrid Laurier University from 2016 to 2020, where they pursued an Honors Psychology (BA) degree with a specialty in the Research Program. In terms of additional certifications, Emma obtained the Tri-Council Policy Statement (TCPS-2) certification from the Government of Canada in 2017 and the Standard First Aid, CPR, and AED (Level HCP) certification from the Canadian Red Cross in 2018. Emma also holds a Coaching Certification from the Coaching Association of Canada and a Smart Serve Certification from Smart Serve Ontario, although the exact timing of when they obtained these certifications is not provided.

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Previous companies

Wilfrid Laurier University logo

Timeline

  • Manager, Client Onboarding & Operations

    March 1, 2024 - present

  • Team Lead, Customer Success

    January, 2022

  • Client Operations Associate - Customer Success

    April, 2021

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