Alexander Stewart

Director Service Delivery at Fusion Connect

Alexander Stewart has a diverse work experience spanning multiple companies and roles. Alexander began their career in 2010 as a Customer Service representative at Chick-fil-A Restaurants, where they worked until 2012. In 2013, they worked as a Server at Outback Steakhouse and also gained Customer Service experience at Chick-fil-A.

In 2014, Alexander joined UPS as a Human Resources Administrative Assistant, where they managed online applications, resolved employee issues, and scheduled for multiple locations.

Alexander then transitioned to MegaPath in 2015, starting as a Project Manager and later becoming a Service Delivery Supervisor, overseeing a team and managing policy and procedures to ensure high-quality customer implementations. Alexander briefly served as a Customer Operations Manager before joining Fusion Connect in 2018.

At Fusion Connect, Alexander held various roles, including Business Analyst, where they coordinated the integration of service delivery departments and developed tools and system enhancements. Alexander also served as a Data and Strategy Analyst, managing customer segmentation and marketing analysis.

Alexander'smost recent position at Fusion Connect is Director of Service Delivery, a role they assumed in 2022. The structured information does not provide specific details about their responsibilities in this role. Prior to this, they served as an IT Project Manager, managing technical projects within the IT Development and IT Operations department.

Overall, Alexander Stewart's work experience showcases their expertise in customer service, project management, data analysis, and service delivery coordination.

Alexander Stewart attended John Handley High School from 2008 to 2012, where they earned an Advanced Diploma with Honors. Following their high school education, they enrolled in the University of Kentucky in 2012. Alexander's field of study at the university is Computer Science within the College of Engineering. The specific degree they pursued at the University of Kentucky is not mentioned.

Links

Timeline

  • Director Service Delivery

    October, 2022 - present

  • IT Project Manager

    April, 2022

  • Manager Technical Support

    January, 2021

  • Manager Data Analytics And Process

    October, 2020

  • Data And Strategy Analyst

    March, 2020

  • Business Analyst

    June, 2018

View in org chart