Rick Renard

Rick Renard has a diverse work experience spanning multiple companies and roles.

Rick currently works at Fusion Connect as the Manager of Data Analysis and Process, where they are responsible for overseeing data analysis and process improvement initiatives. Prior to this role, they worked as a Business Analyst at the same company.

From 2017 to 2020, Rick worked at Windstream as a Network Consultant. In this role, they supported the Network Operations teams through data-driven analysis, provided tools to define problem areas, and managed multi-silo, multi-level process enhancements.

From 2011 to 2017, Rick served as the Operations Analysis Manager at EarthLink. Here, they designed analytics models and business plans to improve resource economy, decrease outsourced jobs, and identify levers for network outage analytics.

Rick worked at Deltacom from 2004 to 2010, first as a Senior Data Analyst and later as the Data Integrity Manager. As a Senior Data Analyst, they disconnected and returned over 135 thousand 8XX numbers and identified stranded circuits for disconnection. As the Data Integrity Manager, they integrated multiple databases and managed the process to forecast telephone number disconnects.

Before Deltacom, Rick worked at BTI from 2002 to 2004 as the Supervisor of Translations, where they developed switch tools to speed common tasks and enhanced team performance. From 1998 to 2001, they worked at BTI as a Network Engineer and a Translations Engineer, where they managed advanced telecommunications routing and introduced new processes for switch changes.

Rick's career started at Sprint in 1997, where they worked in Translations and became proficient in DMS100 and DMS10 family switches.

Rick began their professional career in 1993 at SIECOR as a Fiber QC Associate, responsible for measuring and verifying physical and optical qualities of fiber optic cables.

Overall, Rick Renard has extensive experience in data analysis, process improvement, network operations, and telecommunications routing.

Rick Renard PMP holds a Master's Degree in Applied Physics from Appalachian State University, which they obtained in 2001. Prior to that, they earned a Bachelor of Science (BS) degree in Physics from Western Carolina University in 1993. In 2017, Rick obtained the Project Management Professional (PMP) certification from the Project Management Institute.