Melissa I.

Melissa I. has extensive work experience in the professional services industry. Melissa started their career at System77 Pty. Ltd. as a Project Manager in 1998 and later took on the role of Branch Manager, where they managed a team of ERP specialists and had full profit and loss responsibility. In 2003, Melissa joined Pronto Software as the Professional Services Manager for VIC, TAS, and SA. Melissa worked there for seven years before moving to Genesys as the Director of Professional Services for Australia and New Zealand. In 2014, Melissa joined Fusion5 as the Practice Manager for CRM & SMS and gradually progressed to the role of General Manager of Professional Services. Currently, they hold the position of Director of Professional Services Australia, where they are responsible for developing and executing the vision for consulting excellence and driving successful business outcomes for customers.

Melissa I. has had a diverse educational history. In 2005, they attended the Project Management Institute where they obtained a PMP certification in PMBOK. From 1976 to 1981, Melissa I. studied at Genazzano College in Kew, though no specific degree or field of study is mentioned. Additionally, they have obtained a PMP certification from PMI, although the exact month and year of obtaining this certification is not specified. Melissa I. also participated in a Situational Leadership Course, but the time frame for this course is not provided.