Thomas O. is a seasoned professional in customer experience and business operations, currently serving as the Head of Customer Experience at FuturHealth. Previously, Thomas held leadership roles at Noom, including Director of Business Planning & Insights for CCX and Senior Manager of Workforce Management & Analytics. Additional experience includes positions at Indeed as Senior Manager of Business Operations, at Meta as Workforce Manager for Global Operations, and at LinkedIn, where Thomas served as Interim Manager for Planning & Resource Optimization in Global Customer Operations and Planning & Resource Optimization Lead for the same division.