Ralph Brunner

Ralph Brunner has extensive work experience in the fields of digital marketing, customer experience, and data analytics in various industries. Ralph is currently working as the Chief Digital Officer at FWD Insurance in Thailand, where they lead Insurtech, Innovation, Digital Customer Platforms, Customer Experience, Data, and Data Science. Prior to this role, they served as a Special Advisor to the CEO at FWD, leading their insurtech design, strategy, and implementation. Before joining FWD, Ralph held the position of First Executive Vice President at SCB - Siam Commercial Bank, where they established their Customer Experience Center of Excellence and Digital Marketing Center of Excellence. Ralph has also worked at PLDT Group as Chief Customer Experience and Data Analytics Advisor and at MetLife as SVP, Global Marketing Strategy, and SVP, Chief Marketing Officer and Product Head - Asia. Ralph's early career includes roles at American Express and John Hancock Financial Services, where they focused on brand strategy and marketing in various international markets.

Ralph Brunner completed an Executive Program in Strategic Marketing Management at Harvard University in 1994. Ralph attained their MBA with a specialization in Marketing of Financial Services from the Questrom School of Business, Boston University in 1988. In 1985, they earned a Bachelor of Science (B.S.) degree in Communications & Marketing from Syracuse University.